For the families of agricultural labourers, what are the basic services (housing, healthcare, education, etc.) that really count? This is the fundamental question facing public and private decision makers, if they truly wish to improve the services offered to the local populations. They also need to be able to assess the needs of families and their satisfaction level. That is the aim of “Neighbour”, the value chain social impacts assessment method developed by Inrae and Cirad. In this respect, it calls into question the other assessment methods uncritically adopted by certifiers and supermarket sector purchasers, in Europe and worldwide. We offer a detailed review of this new method, which was successfully tested on an export banana industry.
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